About FACVB
"Tourism has grown into one of the state’s largest industries. Annually, over 45 million people visit North Carolina and generate more than $15.6 billion. Tourism directly employs over 182,900 North Carolinians with a payroll of almost $3.98 billion." -- www.nccommerce.com
Get to Know the FACVB
Vision
Staff
Programs
Board of Directors
Awards
Area Stats
Our Mission
To position Fayetteville/Cumberland County as a destination for conventions, tournaments, and individual travel.
We are a full-service convention and visitors bureau. The Bureau is a private, not-for-profit organization funded by a sales occupancy tax. We assist leisure travelers, meeting planners, group tour operators, media and military reunion planners. Our staff serves as a liaison between visitors and our local hospitality industry.
We operate three Visitor Information Centers. Our main office, at 245 Person Street is open to visitors Monday-Friday from 8 am to 5 pm. Our satellite office, located a few blocks from the main office is within the Fayetteville Area Transportation and Local History Museum. This office is open from 10 am – 4 pm Tuesday through Saturday. Our second satellite office is located in the customer service area of Cross Creek Mall. This office is open Monday and Thursday 10 am – 1 pm, Wednesday and Thursday 3 pm – 8 pm, Friday 4 pm – 8 pm, and Saturday 1 pm – 7 pm. All three centers are minutes from I-95. For more information call 888-98-HEROES (984-3763).
Main Office
245 Person Street
Fayetteville, NC 28301
1-800-255-8217
910-483-5311
910-484-6632 (Fax)
Monday - Friday 8:00 a.m - 5:00 p.m.
Fayetteville Area Transportation
and Local History Museum
325 Franklin Street
Fayetteville, NC 28301
910-323-9739
Tuesday - Saturday 10:00 a.m. - 4:00 p.m.
Cross Creek Mall Satellite Office
JCPenny Wing
419 Cross Creek Mall
Fayetteville, NC 28303
Monday 9:30 a.m. - 12:30 p.m.; Tuesday 12:00 p.m. - 5:30 p.m.;
Wednesday and Thursday 10:00 a.m. - 6:00 p.m.; Friday and Saturday 11:00 a.m. - 8:00 p.m.
Each week more than 1,500 visitor guides are distributed to guests and newcomers to the Fayetteville area. The Bureau must be doing a good job: a recent visitor survey showed that 72 percent of visitors would recommend the Fayetteville area to their friends.
The Brand Promise: Fayetteville/Cumberland County rekindles and reawakens the American spirit in every corner of the community.
The Brand Personality: Patriotic.
Vision
FACVB Vision
We strive to be the leading destination authority by supporting and marketing the Fayetteville/Cumberland County branded visitor experience and advocating community tourism benefits.
FACVB Staff Vision
To be the voice for and to the visitor. We will strive to have a working environment that fosters individual and organizational growth in an open, honest, and challenging atmosphere. Lastly, we will adhere to the following values and guiding principles:
- Collaborative
- Customer-Centric
- Community Engaged
- Professional
- Ethical
- Committed to spread our All-American story
Staff
Administration
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John Meroski |
Kelly Brill |
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Melody Foote |
David Nash |
Brittany Williams |
The FACVB Sales Department stands ready to assist you with your needs with planning your special event. Should you have any questions or if we can be of assistance in any way, please feel free to contact us at 888-98-HEROES or at one of our emails listed below.
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Myron Jones |
Caroline Powers |
Belinda Pruett |
The FACVB Tourism Department stands ready to assist you with your needs with planning your special event. Should you have any questions or if we can be of assistance in any way, please feel free to contact us at 888-98-HEROES.
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Angie Abrams |
Shannon Deaton |
Visitor Services
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| Anna Marr Lead Visitor Information Counselor |
Betty Davis Visitor Information Counselor |
Part Time Employees
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Beulah Johnson |
Susan Fraser |
Betty Pettiford |
Volunteers
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Denise Comulada |
Karen Ewert Visitor Information Counselor |
Cardell Hunt Visitor Information Counselor |
Martha McKoy Visitor Information Counselor |
Pamilia McRae Visitor Information Counselor |
Army's Army/Sanctuary - Base Realignment and Closure (BRAC) positioning leading military to be assisted and welcomed. THE ARMY’S ARMY is the world’s only volunteer organization of citizens and businesses who’ve pledged their moral, physical and spiritual support to those in the military. Specifically, we will do everything we can to make soldiers and their families feel welcome, appreciated and safe in Cumberland County. We don’t just give lip service to the line “Support the troops,” we live it
Cultural Connections - Implements a Cultural tourism plan leading to branded visitor experiences.
Society of Patriots - connects and creates visual manifestations of patriotism throughout Cumberland County.
Golf on the Ready - builds incremental golf package sales.
College of Patriotic Arts & Sciences - Proceed through this free program at your own pace. Upon completion, you’ll know how to better read your customers, build lasting relationships, and deliver a better Fayetteville experience.
Sales & Marketing Meetings - monthly hotel meetings to further group sales.
United League of Travel & Tourism - Hospitality owners and managers working issues that affect the industry.
Board of Directors
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Subodh Thakur, Chairman
Regency Inn 521 Ramsey Street Fayetteville, NC 28301 |
Dale Iman, City Manager
City of Fayetteville 433 Hay Street Fayetteville, NC 28301 |
Dan Roberts, CEO
Wingate By Wyndham 4182 Sycamore Dairy Road Fayetteville, NC 28303 |
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James Martin, Secretary
Manager, County of Cumberland PO Box 1829 Fayetteville, NC 28302 |
Gwen Holloman
721 Edgehill Road Fayetteville, NC 28314 |
Balbir S. (Bill) Brar, Owner
Fayetteville Doubletree Hotel 1965 Cedar Creek Road Fayetteville, NC 28312 |
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Henry Holt, Treasurer
Holt Oil Company PO Box 53157 Fayetteville, NC 28305 |
Chintan Patel
Inn of Fayetteville Ft. Bragg 2848 Bragg Boulevard Fayetteville, NC 28303 |
Manish Mehta, Owner
Hilton Garden Inn/Holiday Inn Bypass 229 Forest Creek Drive Fayetteville, NC 28303 |
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Jimmy Keefe, County Liaison
County of Cumberland PO Box 1829 Fayetteville, NC 28302 |
Karen Long, Interim CEO
Coliseum Complex 1960 Coliseum Drive Fayetteville, NC 28306 |
William S. Wellons, Jr., Owner
Gateway Inn & Suites 406 Overton Place Fayetteville, NC 28303 |
Awards
2010
- MPI Names Myron Jones Supplier of the Year
- Destination Marketing Achievement Awards
Destination Marketing Association of NC
Gold Award - Fayetteville Area Destination Guide - Best Visitor Guide
Gold Award - Cultural Heritage Trails Guide - Best Niche Marketing Piece - Awesome Innovation Award
Destination Marketing Association of NC
Excellence in Workforce Development - College of Patriotic Arts & Sciences - STS Top 20 events
Southeast Tourism Society
2010 Dogwood Festival
2010 Operation Celebrate Freedom
2009
- Destination Champion
Destination Marketing Association International
John Meroski recognized as Destination Champion of Branding - Destination Marketing Achievement Awards
Destination Marketing Association of NC
Platinum Award - Business Plan - Awesome Innovation Award
Destination Marketing Association of NC
Excellence in Workforce Development - Fayetteville Area Ambassador Program
Best Local Stakeholder Relationships - Monthly Army Community Services Presentation
2008
- Destination Marketing Accreditation Program
FACVB receives DMAP accreditation through Destination Marketing Association International.
this means the CVB meets or exceeds the performance and reporting standards outlined by DMAI. - Destination Marketing Achievement Awards
Destination Marketing Association of NC (formerly NCACVB)
Platinum Award - Best Local Constituent Communications - 2007/2008 Business Plan
Platinum Award - Advertising - Group Advertising Program - STS Top 20 events
Southeast Tourism Society
2008 International Folk Festival - Awesome Innovation Award
Destination Marketing Association of NC (formerly NCACVB)
Best Bureau Community Relationships - Welcome Center Marketing Committee
2007
- John Meroski, CEO earns Certified Destination Marketing Executive (CDME) designation
from Destination Marketing Association International. - Addy Awards Raleigh-Durham Chapter
Silver: Print Campaign
Silver: Military Groups Direct Mail
Silver: Direct Mail Campaign - Bronze Adrian Award from Hospitality Sales & Marketing Association International
Category: Advertising Sub-category: Positioning
Advertising Campaign - STS Top 20 events
Southeast Tourism Society
2007 Dogwood Festival
2007 Operation Celebrate Freedom
2007 International Folk Festival - Destination Marketing Achievement Awards
North Carolina Association of CVBs
Platinum Award - Best Destination Marketing Initiative - Brand Standards Guide
Platinum Award - Best Niche Marketing Piece - Awesome Innovation Awards
North Carolina Association of CVBs
Best Stakeholder Relationships - Hospitality Training Program
Best Bureau Community Partnerships - Education Reception
2006
- Destination Marketing Achievement Awards
North Carolina Association of Convention & Visitor Bureaus
Platinum Award ~ Best Newsletter/Constituent Communication ~ Freedom Flyer
Platinum Award ~ Best Destination Marketing Initiative ~ E-Marketing Program
Gold Award ~ Best Destination Marketing Initiative ~ I95 Billboards - Preserve America Designation / Fayetteville, NC
Preserve America Communities and Neighborhoods - STS Top 20 events
Southeast Tourism Society
2006 Dogwood Festival
2006 International Folk Festival
2005
- Destination Marketing Achievement Awards
North Carolina Association of Convention & Visitor Bureaus
Gold Award - Destination Marketing Initiative ~ Golf Marketing Plan - STS Top 20 events
Southeast Tourism Society
2005 International Folk Festival - Awesome Innovations Awards
North Carolina Association of Convention & Visitor Bureaus
Local Stakeholder Relations ~ Community Branding
Community Partnerships - Tourist TV
2004
- Readers Choice Award
Convention South Magazine - Destination Marketing Achievement Awards
North Carolina Association of Convention & Visitors Bureaus
Platinum Award ~ Website ~ www.VisitFayettevilleNC.com
Gold Award ~ Publications~ Fayetteville Area Destination Guide
2003
- Destination Marketing Achievement Awards
North Carolina Association of Convention & Visitors Bureaus
Platinum Award ~ Public Relations ~ "Festival of Flight Celebrates History & Future of Aviation"
Gold Award ~ Trade Print Advertising Campaign ~ "Something's Going on in Fayetteville..."
2002
- RISING STAR AWARD
North Carolina Association of Convention & Visitors Bureaus - Destination Marketing Achievement Awards
North Carolina Association of Convention & Visitors Bureaus
Gold Award ~ Trade Print Advertising Campaign ~ "Fayetteville's Got Bragging Rights"
2001
- Shining Example Award/ Bureau of the Year
Southeast Tourism Society
Area Stats
| Nightlife Options | 47 |
| Sports Bars | 13 |
| Comedy Clubs | 1 |
| Dance Clubs | 10 |
| Scottish Pub | 1 |
| Irish Pubs | 7 |
| Weekly Open Mics | 6 |
| Live Theater Groups: | 5 |
| (includes Methodist and FSU) | |
| Professional Sports Teams: | 4 |
| Public Events Each Year | 500+ |
| Annual Festivals | 12 |
| Annual Parades | 7 |
| Parks | 55 |
| Area Golf Courses | 17 |
| Driving Ranges in the immediate area | 10 |
| Sites for: | |
| Autoracing (indoor/outdoor) | 3 |
| Baseball/softball | 24 |
| Basketball | 23 |
| Boating & Fishing | 4 |
| Bowling | 6 |
| Boxing | 1 |
| Football | 5 |
| Hockey | 3 |
| Lacrosse | 2 |
| Laser Tag | 1 |
| Miniature Golf | 2 |
| Paintball | 1 |
| Raquetball | 4 |
| Rock Climbing (Indoor) | 2 |
| Shooting | 2 |
| Skateboarding | 2 |
| Skating (ice & floor) | 4 |
| Soccer | 6 |
| Swimming | 2 |
| Tennis | 14 |
| Track & Field | 19 |
| Volleyball | 4 |
| Wrestling | 2 |
| Museums: | 9 |
| Places to See Art | 11 |
| Places to Purchase Art | 10 |
| Outdoor Music Venues | 4 |
| Movie Theaters | 5 |
| Movie Screens | 44 |
| Shopping Centers: | 18 |
| Stores (does not include grocery stores) | 978 |
| Antique Stores | 19 |
| Restaurants: | 506 |
| Chinese | 43 |
| Fast Food | 225 |
| German | 4 |
| Greek | 4 |
| Italian | 33 |
| Japanese | 7 |
| Korean | 4 |
| Mexican/Latin | 18 |
| Southern Cooking | 22 |
| Steak Houses | 10 |
| Sushi | 10 |
| Thai | 2 |
| Vietnamese | 1 |
| Coffee Houses | 16 |
| Meeting Space Sq Ft at Cumberland County Hotels | 90,575 |
| Meeting Space Sq Ft at the Crown Center | 100,000+ |
| Total Lodging (hotels, extended stay, campgrounds, etc.): | 78 |
| Hotel Rooms: | 5339 |
| Hotels: | 62 |
| RV Camp sites | 187 |
| Tent Camping Sites | 13+ |
| Cabins | 4 |
| Walking Nature Trails | 4+ |
| Linear Park, Cape Fear River Trail, All American Trail (others at BG) | |
| Botanical Garden | 1 |
| Rose Garden | 1 |
| National Landmarks | 1 |
| Buildings on the National Register of Historic Places | 66 |
| State Highway Historic Markers | 44 |
| Historic Districts in Cumberland County | 8 |
| Historic Churches (older than 100 years old): | 38 |
| Churches/Houses of Worship: | 650+ |
| (total includes historic churches) | |
| Colleges/Universities: | 3 |
| College/University Branches on Post: | 13 |
| # of Ancestries claimed in Cumberland County | 27 |
| # of races in Cumberland County | 18 |
| figures according to US Census Bureau American Community Survey | |
| Municipalities: | 8 |
| Population of Godwin: | 112 |
| Population of Falcon: | 328 |
| Population of Fayetteville: | 168,033 |
| Population of Hope Mills: | 11,237 |
| Population of Linden: | 127 |
| Population of Spring Lake: | 8,098 |
| Population of Stedman: | 664 |
| Population of Wade: | 480 |
| Population of Eastover: | 1,376 |
Also home to Fort Bragg, the largest US military installation by population.
