Person Street Office


Get to Know the Fayetteville Area Convention and Visitors Bureau (FACVB)


To position Cumberland County as a destination for conventions, tournaments, and individual travel. 


We strive to be the leading destination authority by supporting and marketing the Communities of Cumberland County/Fayetteville/Cumberland County branded visitor experience and advocating community tourism benefits.

Staff Vision

To be the voice for and to the visitor. We will strive to have a working environment that fosters individual and organizational growth in an open, honest, and challenging atmosphere. Lastly, we will adhere to the following values and guiding principles:

  • Collaborative
  • Customer-Centric
  • Community Engaged
  • Professional
  • Ethical
  • Committed to spread our All-American story

The Brand Promise 

Cumberland County rekindles and reawakens the American spirit in every corner of the community.

The Brand Personality


We are a full-service convention and visitors bureau. The Bureau is a private, not-for-profit organization funded by a sales occupancy tax. We assist leisure travelers, meeting planners, group tour operators, media and military reunion planners. Our staff serves as a liaison between visitors and our local hospitality industry.

We operate two Visitor Information Centers.  Both are minutes from I-95. For more information call 888-98-HEROES (984-3763).

Main Office

245 Person Street
Fayetteville, NC  28301
(800) 255-8217
(910) 483-5311
(910) 484-6632 (Fax)
Monday - Friday 8 a.m - 5 p.m.

Fayetteville Area Transportation & History Museum

325 Franklin Street
Fayetteville, NC  28301
(910) 323-9739
Tuesday - Saturday 10 a.m. - 4 p.m.

Each year more than 50,000 visitor guides are distributed to guests and newcomers to the Fayetteville area. The Bureau must be doing a good job: last year visitors gave a score of 4.80 out of a possible 5.00 for visitor satisfaction.

"Tourism has grown into one of the state’s largest industries. Annually, over 45 million people visit North Carolina and generate more than $15.6 billion. Tourism directly employs over 182,900 North Carolinians with a payroll of almost $3.98 billion." --  

Community Spotlight