Hours of Operation: Standard hours of operation for the Business Office are 8 a.m. until 5 p.m. and Box Office Hours are 9 a.m. to 6 p.m. Monday through Friday. Special Business and Box Office hours are observed during on-sale-dates, peak ticketing periods and show dates.
Box Office: The Crown Complex makes available to all lessees a full service Box Office. This service is available on both percentage rental and flat fee rental agreements.
Insurance: Lessee must provide a public liability insurance policy in which lessee, Cumberland County Coliseum Complex and Cumberland County Commission are named as insured, with a minimum policy combined single limit of $1,000,000 covering injuries, including death, sustained by one or more persons and/or property damage. Policy must be voice of exclusions to include, but not limited to alcohol exclusion, Med-Pay exclusions, General Admission/Festival Exclusions. Any policies/certificates with the aforementioned exclusions will not be accepted. All certificates of insurance must be on file with the Crown Complex prior to on sale date for ticketed events and no less than 14 days from event for non-ticketed events.
Ticketing Services: Ticketing services for the Crown Complex are provided through Ticketmaster at 800-745-3000. For a complete list of outlets or additional ticketing information and related charges, contact the Box Office at (910) 438-4100.
Marketing and Public Relations: The Crown Complex's in-house marketing staff offers full service event marketing, including media buying, promotion, publicity, group sales and sponsorship sales. Call the Crown Complex Marketing Department at (910) 438-4100 for additional information.
Food and Beverage Service: Food and beverage service for the Crown Complex is provided by Centerplate. This includes catering, concessions, temporary food vendors, novelty sales and operations and alcoholic beverages. Any questions regarding these items should be directed to the following:
121 East Mountain Drive
Fayetteville, NC 28306
Contact Information: For further information on renting any of the Crown Complex facilities:
Call the Crown Complex at: (910) 438-4100
Write:1960 Coliseum Drive, Fayetteville, NC 28306
Carolyn Swait, Booking/Sales Manager